I had a reAlly frustrating experience when I was cut off my old mobile before I even received my new ones. This left me without a mobile for three days. When the salesman sold me the mobiles he assured me I would still have use of my old mobile. No where along the lines of the conversation did he say when I took out new contracts I would be cut off straight away before I even received my mobiles. I followed up with your sales men who blamed Orange/EE and Orange/EE blamed your company. I received no satisfaction or any recompense for no working mobiles. I received no written apology. It did chase up and received a sorry over the phone , again I did the chasing and it was my time and money to try to get satisfaction. I M very disappointed and will seriously consider where I get my next mobiles/contract in the future and maybe go into a local high street. Shop where I have always gone.