The service from Dialaphone has been absolutely atrocious. Took over a month to get connected to the Network correctly. It has taken a massive amount of my time, numerous phone calls, a change of SIM cards and eventually a change of phone. Also, the issue caused a great deal of stress, worry and inconvenience as the phone was bought for my 17 year old daughter who is away at college. Complete lack of ownership by anyone within Dialaphone. One person even refused to give their name! Guy Roberts Surprise me, by growing some and contacting me with full apology and compensation. I expect the poor feedback will be conveniently lost and forgotten. Incredibly disappointed and will encourage people to use anyone but Dialaphone