After leaving o2 to go to EE(orange) I found the arrival of the phone delivery very quick,but when opening the box I noticed there was no headphones which was disappointing to see,also the phone SONY XPERIA M only had a 4 gb memory and even the option to offer NEW Customers a micro sd memory card was also absent,but overall the phone is very good but the lack of much needed extras such as headphones and memory cards did kind of give the impression of giving NEW customers the least amount as possible just to get them on board,I hope this problem of offering neither headphones or micro sd memory cards will get sorted out and I get the right response from dial a phone.