My husband and I couldn't be more impressed! The process of getting our battery replaced was simple, fast and safe. From the time of our initial call to request service to the job being fully completed took less than an hour! The technician James was not only very professional but courteous, kind, patient and understanding as well. The transaction was completely contactless and he even disinfected all areas of our car, both inside and out that he had touched, before he left. Plus we were charged the price advertised with no surprise upcharges. In a time when customer service doesn't seem to be a priority with many businesses, DIFY Battery is a true breath of fresh air!