Direct Digital promises the world but delivers nothing but headaches. Their sales tactics are deceitful, their editing skills are amateurish, and their service is abysmal.
Deceptive Sales Practices:
The sales team employs pushy tactics, making promises they never intend to fulfill. Don't fall for their smooth talk and false assurances.
Shoddy Editing:
The video editing they claim to offer is a joke. It looks like something slapped together from a cheap template, and you'll likely end up having to do the work yourself.
Hidden Fees and Misleading Contracts:
The contract is a labyrinth of tiny print designed to trip you up. They'll sneak in extra charges, and what they quote you initially bears no resemblance to what you'll aay.
Cancellation Hassles:
Trying to cancel is a nightmare. If you don't jump through hoops within a narrow window, they'll trap you into renewing your contract without your consent.
Zero ROI:
Despite their lofty promises, Direct Digital won't help you make a single penny. Save your money and invest in more effective advertising channels like Facebook outreach.
Nonexistent Customer Service:
Technical issues are a constant problem, and good luck getting any meaningful support from their team. You're left paying for a service that rarely delivers.
Lack of Transparency and Integrity:
They thrive on deceit and opacity, leaving customers feeling scammed and cheated. Don't trust a company that operates with such blatant disregard for honesty and fairness.
Now I am not in a position to pay for the last months and I asked to stop the payment since they could not show my ad for weeks with a total of months and I did not earn a single penny or call.
They agreed to reduce the payment to £50 for 2 months and then go up to 87 for 6 months. This changed nothing.
I also got charged today when the dd start the 12.
Looks like they are in a rush to get my payment so I do not know why they are so messy and do not charge the day they should of DD.
But I get it I signed the contract even though it was not the right thing for me but since the salesman cared about making the sale without truly helping you to make a decision I guess I have to report it to the fraud department.
This is simply a big scam and for as long as they can say they are in the right, well, simply read other people's reviews ( people that have not been invited)
Save yourself the headache and avoid Direct Digital at all costs. Their unethical practices and subpar services make them a company best left in the dust.
1 year ago
Digital Direct has a
1.7
average rating
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112
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