I regret to say that my experience with Direct Digital has been extremely disappointing. Despite their promises, I have seen no results from their services. There has been a complete lack of transparency from the start, and I was lured into the contract with promises that were never kept. They assured me of the placement of a digital concierge and guaranteed no competitor ads on the digital kiosk. None of these promises were fulfilled. In fact, I have yet to see my ad run on the kiosk at all. My contract with Direct Digital has been a complete waste of time and money. I feel scammed and exploited as a small business owner. The funds I am forced to pay them could be put to much better use. Once you sign up, you're stuck paying them until your contract ends, regardless of their lack of performance. I strongly advise other businesses to stay away from this company.