This company was recommended by The Independent as a good place to buy towels. I was impressed by the simplicity of the website and bought towels, a robe and two pillow cases. I will certainly buy from them again. The delivery was very quick, packaging excellent and the nice note from George much appreciated....I will be using the now much smaller draw string bag for lavender (so glad you explained the shrinkage! ) I particularly like the hooks on the towels and the shorter sleeves on the robe. I thoroughly recommend Dip and Doze.