once opened indicator was found to be broken and the seat has a very bad indent from where the packaging was so tight ..have spoken to direct bikes and they don't want to know said I should of checked at delivery time..as it was delivered to my parents as I wasn't at home they didn't get asked to check and it wouldn't of been possible as it was in a heavy metal frame and secured in place with metal tie wire ..and would of been to heavy for tem to move as they are pensioners ..direct bikes have basically said tuff and don't want to know ..so beware if u are thinking of buying from this company