Direct bikes is the worst company ever. Do not purchase a scooter from this organisation. The after care is non existent. Under the terms of your warranty you are required to get your scooter serviced after 300 and 1000km. Most scooter/motorcycle centres wont touch DBs because they are rubbish so you have to use the list of authorised agents provided by DB. Several times I have attempted to contact my DB mobile scooter service person and they have been unavailable. DB simply say they aren't responsible as these are independent agents. Bish bosh. Not interested