My exhaust has snapped because a bolt is missing and I'm simply trying to order the exhaust system for python scooter db125t-108 11. They told me yo take it off and give them the dimensions of it, I told them I'm not a mechanic and I dont know how to do it. They said they have sent me a diagram but I cant get on to it as it wont let me sign into a account. How hard is it for them to order it me and the bolt for it. As I have gave them the model number for it everything Its disgusting. Now I've read the reviews I'm gutted I did not first as I would never of got off this company