Originally paid £20 extra for Saturday delivery, got delivered on a Wednesday! Sent the wrong bed! Tried to charge me £45 to have it taken back to their warehouse...don't think so! Re arranged delivery for the upcoming Saturday, waited in 8-6pm, nothing turned up. Called up, closed weekends. Called Monday, they said yeah there was a delay....so no one thought to call me and tell me so I didn't waste my whole day off?! They had already re arranged for the Tuesday, I said I've paid £20 for Saturday delivery....they said they would refund this....I'm still waiting.