fantastic service cannot recommend more. I chose this bed and went with the company that offered it cheapest, they also threw in next day free delivery, I thought too good to be true but the bed arrived, bang on time, earlier than expected through XPD couriers (again excellent service). The bed itself is great quality, comfy as a cloud, attractive and all above, sturdy and reliable.( we made a secret compartment/charging station by omitting one small back panel, which my son loves to hide in!) It says two person assembly but I am 5ft female (although intermediate at flat pack) and I managed it, most effortlessly, a bit challenging at the end but I did it). My 9 year old and I are most happy and I can seethis bed seeing him through his teen years as it has that great day bed look :) 5 Gold stars!!