I ordered an IRWIN 09 1/2 block plane from DIY Doctor. It arrived as stated within 3 or so days after order. It came in a blister pack within a padded envelope. There was no receipt, but I guess I have electronic records from my order. The price was easily the best on the web (approx. 2/3 of the best other price and near 1/2 of RRP.. The item itself is of medium quality; which I understood before buying. Bottom end products (less than £10) are just that. Medium end products (less than £40)need a but of adjustment to do a good job. Top end products (near £200), work well from the usually supplied nice wooden box, but require deep pockets. All in all a worthwhile bargain.