Our first and unpleaset experince in UK. Firstly Agent fee is high we paid 450 +180 for a 1 bed flat. The agent was not professional at all, Specifically the way they write the mails is frustrating. A week after the checkout report was shared they started with new photos saying these were also caused by us and we need to replace the sofa and media unit. They wanted the whole flat to be repainted for the minute spots on the wall. Out of the 6 weeks deposit we are not being given anything and they have not agreeged for the ADR service also.We are taking the deposit to dispute. We vacated the property on 1st August and havne't recevied or resolved teh dispute amout yet. The stress we are going through for this is measureless and the time spent is all wasted.