Tough one to review. The price was very good indeed, but delivery was a bit of a mess. I had ordered a fridge freezer. It arrived quickly but without any warning or previous communication (when I was at work) and while I managed to get there to meet the delivery driver, he was on his own. Given it weighed 1/3 of a tonne there was no way he was able to get it into my house, even with my help. It was lucky I had a tarpauline to keep it dry and could lock a gate to protect it. I had to get 4 mates to come round to help lift it. Had this been AO.com or John Lewis I would have expected; - Notification of delivery day (or even time) at point of order. - Option to have help getting it into the house, or even installing it (even at a cost). - the delivery company to know they were hauling something so big to a private address (they said they usually deliver to companies). So while I love the fridge and the price, I'd rather have paid more and had a less stressful delivery experience.