Company did not respond to emails enquiring about delivery date for the order. They promised that courier would call on a particular day to confirm the delivery date but they did not. Waited in all afternoon for delivery on the date eventually notified but the courier failed to turn up - citing a technical fault with the delivery vehicle as the reason. Appliance eventually delivered two days later but at a much later time than promised. Only praise I can give is to the online sales team who I spoke to about the problems - they were courteous and helpful. Also rather silly that the request for this review was received over two weeks before the appliance was delivered.