So, everything was absolutely fine until delivery. Smooth online shopping and transaction. A courtesy call to let me know when the delivery would be, so thumbs up for Donaghy Bros. Now, the delivery man was meant to call on the day. He never did. Then turned up and left the fridge/freezer on the street - apparently not insured to get in the house - but on an UNEVEN SURFACE ... I should have taken photos but I was too worried that the fridge/freezer will fall and crash badly. It took several hours to get it moved into the house. Check carefully the small lines before buying and don't expect much service quality when it comes to delivery.