It all went well until something went wrong. Then it's all the customers fault. 3 replaced ovens due to internal damage. Interestingly, Donaghy Brothers accepted the damage as either in-transit damage or poor quality control from manufacturer however when I requested compensation for the cost of having the oven re-fitted 3 times, they accused me of causing the damage. How does that work?? Not a fair outcome but one I will be pursuing with the Trading Standards. Its a shame cause the staff on the phone are friendly, but don't be blinded by that.
5 years ago
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