Recently purchased a Neff tumble dryer from them, which was advertised at a very good price. A day after purchasing the item i got a message saying the item 'is out of stock' and my money had been refunded. The thing is i was not in any hurry so i would have been happy to wait a couple of weeks to get it at the right price. However i was not given that option and the transaction was cancelled. Pretty poor experience really, they should know what stock is available and be able to satisfy buyers requirements. If they couldn't sell me the item at the price i paid then it shouldn't be advertised.