Faulty Dyson hot and cool fan delivered. Had to chase for information about a return and was then accused of sending a box full of books back instead of the faulty product after they had despatched the replacement and threatened with the police. A) Why didn't they inspect the contents of the return before despatching new one and B) they really need to go on a customer service course. In case you're wondering, I sent the faulty one back so all their accusations were unfounded and insulting. Well, you did ask for a review. New one working fine so far.
4 years ago
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