I was trying to locate a Neff integrated cooker, I called the store to check it was in stock and was told they had them in stock. I paid for the item and a few days later emailed to check on delivery date. I was told it would be dispatched the following Wednesday. On the Tuesday I received an email saying the item was not in in stock and would be approx 7-10 weeks for delivery. I already had the kitchen fitters on site so had to find the item elsewhere. I was disappointed that I was not given accurate information and was mislead about the item being in stock and dispatch dates.