Good ordering process and quick delivery times. However, I found the delivery process confusing. Advised by Donaghy Bros that they would advise when items dispatched. This did not happen, all I got was a txt from a delivery company giving a date for delivery of something, that when I tried to track was not recognised. On phoning them they could not identify the order, where it was from or what it was. Only one one item due, but on further checking found the other item due for delivery in 24 hours, without any advance notice. Additionally, on arrival and checking the items found the stainless steel hob had been scratched by a burner plate not secured properly. Complained to Donaghy Bros, but as the item was due to be fitted the following day I asked for the consideration of a reduction in price. This was refused, stated that they would only replace but did not have the same item in stock or a date for any new stock. Not the best for customer relations