WARNING - DO NOT USE!! SHOCKING AFTER SERVICE NO REFUNDS OFFERED!! YOU HAVE BEEN WARNED!! 1. We recently received an American fridge freezer, with bad damage to the side rear, we were told as we didn't inspect the delivery - note no damage was on the package - we are liable, and we got blamed we done the damage, after hours of defending ourselves we were refused a refund. 2. Additional to this we complained about the fridge not standing straight, which when pushed back into the space makes the kitchen units look out of alignment. We were told the doors can be adjusted, which after looking online do not, they have offered no reply to this. So we have ended up packing out our floorboard to compensate for this. I cannot believe we have had to do this? 3. After having the Fridge professionally plumbed in, the water dispenser now leaks, the company have offered to send out an engineer to fix, which doesn't seem right on a brand new £1200 fridge freezer. We still have had an engineer out to date. Shocking service to say the least. I have attached the damage we received the item in, and cannot imagine how wee would f caused this, we are so upset and to date not one of the three issues have been resolved. We have now been in talks with a civil litigation lawyer which looks promising. We shall be passing on these costs to which is also very reassuring too. We are also reporting them to Trading Standard so others know too. This with other review sites will hopefully just make others not to use this company. !! The worse online experience to date in our lives !! YOU HAVE BEEN WARNED!!