Love the products and the prices, and initial delivery was excellent. However, on a second deliver of six handles, two were wrong, and different to each other. We called and asked for replacements and were told they would be put in the post. They didn't arrive, so we called again and were told again that they would be put in the post. Again, they didn't arrive. Called again and we were told that they had been out of stock but they had just come back in stock and would be sent out immediately. We were told that we would DEFINITELY receive them today. We called today (Monday) to check they were on the way. Apparently, there had been a 'technical error' and they had not been dispatched. We have been lied to and misled. We have a builder who has been waiting for the handles and we have had to pay him. We asked for some sort of compensation and we told they don't give compensation. We asked for some sort of credit against future goods. No. So we are still waiting for the handles which we need to match the others that have been fitted. This has cost us a lot of money. EXTREMELY POOR AFTER SERVICE