The item was faulty. I contacted your customer and they were really helpful and asked me to send the item back for a refund. The only thing that I would improve is ypur return system since it charges £5,95 and I should be able to select faulty item with return for free. I was assured by your adviser I won’t get charged but I am still not 100% sure this is the case. I will find out once a return has been processed.
2 years ago
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