I purchased a watch and I was notified within few minutes that the order was complete. I had received another email after few minutes mentioning that the watch is out of stock and asked me to purchase another watch from their online shop. I found a same watch available in their shop and asked for them to mail it to me. They then asked me to wait for few days for them to make a decision. I then requested for a full refund which they processed next day. I wished they mailed my order instead of refunding the money to demonstrate their good customer service. It was inconvenient for me and was not a pleasant experience. I will not buy another watch from them.