I was cautious at first over this kind of service but I was so wrong. DoxDirect can be summed up in 1 word, "stunning". I really don't think the service could be any better than it is and they are a shining example to others. Website is superb and so intuitive to use [I particularly like the PDF merge feature :)] and on the fly cost calculation and print preview. Paper quality and print quality was superb, even though I went for the low cost 100g Black And White/Double-Sided option. Binding was good and has held together well - even with 350 pages. They saved me so much hassle printing large documents from the web - in terms of ink, paper and time. Price was extremely fair too. I wouldn't dream of ever using anyone else now and would not hesitate to using DoxDirect again in the future., they are first class!