I was more than pleased by the email communication Doxdirect engaged in with me in their effort to ascertain the details of my printing specifications. I was further delighted when my small order of two books (printed from a submitted .pdf file) was delivered overseas in a timely fashion and exceeded my expectations in both appearance and quality. The service's "cover design tool" along with their sincere work ethic, made the process of preserving my written work in book-bound form proceed quickly, smoothly, accurately, and without any grievance on my part. Doxdirect earned this recommendation I am now giving them! - - - Ross L. Malone (U.S.A. resident) P.S. Also, I regarded the little package of candy that arrived with my order as a nice touch.