having ordered a single copy of our report and shown it to our client we needed to order a bulk run of 250 copied for them to pass on to their clients. We were unable to simply ask for a re-run of the previouse order. This seems unbelivably backward of doxdirect, not to offer this option. But we submitted a re-run of the order by using the previouse order as stored in the libaray facility. Sadly this library facility has a clitch that dox direct know about, but do not warn their customers about. The glitch is that it resets the acetate cover option to 'no-cover'. The result was the bulk order for 250 copied of our report did not arrive with our clients as that wanted, not as the copy their had seen and signed off. We looked stupid and risk loosing business because of this.