Buying a 3D printer is only the start of your journey when you dive into the 3D printing world. You want support and advice along the way. They have taken nearly all the anxiousness away from when an issue occurs (and they do occur), as I know that I can rely on them and their advice. The customer service from Dream 3D is an example to any company how it should be done. From issues of material shortages due to COVID-19, to break downs and sourcing components, to just general advice on printing, Dream3D has gone that step further. I'd have no hesitation in recommending Dream 3D. They are the only company I use for my 3D printing needs.