Absolutely disgraceful Customer Service very quick and helpful before you've paid ......once they have your money be prepared for a nightmare wrong parts delivered and still haven't been told when they can deliver the correct ones. they're vaguely implying its not in stock, They simply are not interested in being helpful. I have paid nearly £5000 for a gazebo that is only half built, sodden with rain and unable to use so very very disappointed with them PLEASE DONT BUY FROM THEM