This company will only deal with you when you are considering putting an order in. Any customer service following this is zero, staff hang up or simply do not return any calls, tell you to email then ignore. When making an expensive purchase you expect some customer service and enquiries to be answered. I urge anyone considering buying to ensure they know what they are doing, check over each and every component whilst delivery driver is present as this is the only way this can be feedback to the company, following this they do not take any calls. Worst company ever for customer service, clearly they make their money by taking customer payment and not paying any effective staff to follow up on issues or concerns. Our shed is not yet built, I dread to think if we have any further issues as they simply don't reply. Maybe if you near the showroom you may be able to speak to an actual person that wont be rude or simply don't communicate.