AWFUL customer service, DO NOT USE. I wrote to them immediately after purchasing to say the address was incorrect and to ask them to apply the discount code. They ignore my request time and time again, after a week of trying I took it to Instagram after 5 days of chasing someone replied after reading any of my messages saying there is nothing they could do now the item had been delivered to an address I know longer live at. Had they just replied to any one of my messages during the 2 weeks prior, I would not be £150 down and without any bedding. Disgusting way to treat people.