Ordered several items such as douvet, pillows and bed linen. Nothing massive. Received email from evri saying they have my order and will ship it soon. Next day I received another email saying there's been a delay. No other information other than that. Emailed dusk. They advised me that my order had been damaged. No one thought to tell me this?! They said they were going to chase it up and come back to me. It's been roughly 10 days and no response even though I've sent more emails. Currently sat on hold trying to get through to them so I can cancel the order and get a refund. Absolute joke of a company. Very difficult to communicate with them. Stay well away.