Despite some worrying reviews on customer service I took a chance and ordered from this company due to price. BAD mistake. My bed hasnt turned up and I now have a child sleeping on a mattress on the floor when its absolutely freezing weather. Absolutely abysmal service. No telephone numbers to speak to anyone, the delivery co or Dusk, communication is practically impossible! How can you run a business solely by What'sApp or message?? The delivery company Rhenus are just awful. They changed my delivery time by MESSAGE with zero notice then didn't turn up at all!! I lost a whole day's earnings. They said they had an incomplete address but they had the house no and postcode and could've googled the address or the driver could've called me or found that out prior to the journey. But NO that would be too easy wouldn't it! They have to MESSAGE Dusk and ask them for my address! When they could GOOGLE IT or call someone when theyve got an item out of delivery. I sent lots of messages to both companies to resolve this and got completely ignored! I will never EVER use this Company again.