Placed an order for my son (he was moving house )- ordered sheets duvets, pillows - over 2 weeks ago . Delivery with EVRi - nightmare experience they tried to deliver it to somewhere in Somerset (have no idea why) instead of East Sussex. Have contacted the customer service people on numerous occasions and they seem to think the onus is on us the customer to sort it out with EVRI ( that's impossible dont' know why companies use this delivery company?) I have sort advice and it is up to Dusk to sort it out with every - it is not our resposibility. Now Dusk have stopped communicating and are just ignoring the problem - my son is using a sleeping bag. BUYER BE WARE
1 year ago
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