Ordered a sofa in April. 1 email to tell me about the delay. Emailed and got automated responses. 1 gave a phone number and after waiting over am hour managed to speak to someone ( which could've been a robot) obviously reading from a script and if asked a question off of the script couldn't answer and would repeat same answer again. Cancelled order in the end as fed up with waiting and the lack of customer service skills. Waiting to see if I get refund now... not convinced...
1 year ago
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