Terrible customer service and delivery is a nightmare. Company give you an estimated delivery date (normally a few months) and then with a few days notice tell you it is due to be delivered early (this is potentially some sort of tactic on their part, as it has happened to others). In our case, it caused stress and a missed delivery. They ultimately ended up charging another £30 for the item to be redelivered and offered nothing but cold responses and difficult to contact customer support. It's a shame that they clearly don't care for their own customers.
11 months ago
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