The worst experience ever! Their customer service is shocking. I was told to wait 10 days for my sofa to be dispatched, I called after 10 days as I had not got my dispatch email. I was told I would receive it in 24-48 hours. I called again the next day and said I must wait another 24-48 hours. After 14 days in total, I was then told for the first time that they do not have stock and I must wait another 3 weeks. Over and above this, I have had to hold for more than 20min each time to get through to their customer service team. I have now cancelled my order and must wait 72 hours just for the refund to be processed. I will never use this company again and I would not recommend them to anyone.