Order my bed at the start of July. 10 days gone past and no email of confirmation to let me know it was dispatched. When finally got the email, my order was supposed to be delivered tomorrow and I just received a text saying there was a system error and now need to wait for update. I have email DUSK and requested to speak with customer service, 0 response unless it is an automatic response. I am regretting buying from dusk and would avoid at all costs. Although I haven't waited as long as most of the reviews have, I am still not happy with how DUSK handles their service and I want my order as soon as as it is starting to impact on my professional life having to swap shifts.