Dreadful experience. We were told that something we’d ordered would be late. The new date passed… nothing. We emailed and filled out the contact form… nothing. We input the order number into the website… nothing. What an unprofessional company. I would absolutely not reccomend buying from them as you’d be lucky to even recieve something. EDIT: We just recieved an email stating that the item had been shipped - if it was in stock, why wasn’t it sent earlier without us having to complain? We were also offered no compensation which, considering how late it is, the fact we haven’t been able to have guests stay following our daughter’s birth and fact that we’ve been ignored every time we’ve got in touch is totally unacceptable and, frankly, rude. This has shown absolutely no respect for us as customers and, unless we recieve a significant discount, we will leave with a very poor taste in our mouths. A terrible response to a complaint. So far… my view of the company has only got worse, not improved. I’ll update again if they respond. EDIT 2: Thwy offered me a £30 voucher and I explained that I would only accept a £30 refund, as I don’t want to have to spend more money with them in order to acceas their gesture of goodwill. After being refused, I asked for the details of their CEO. They ignored me. I love how they pretend they care when responding to reviewers but have literally no interest in resolving issues caused entirely by them.