Avoid do NOT waste your money?
I have had the most dreadful experience. I really regret spending a fortune with this pathetic, inadequate joke of a company. Called DUSK.COM
I was sent the wrong duvet which cost £95
Then I was assured the correct item would be sent,this hasn't happened and I can't get any response.
The customer care responses are all automated.
I waited 45 minutes on a phone call only to be cut off by an automated system.
To make matters worse on returning a different item, I have had no email response nor the payment returned to my account. I am currently minus £158
Do not waste your time! I wish I had just gone to John Lewis as I normally do!
The website looked good and the savings lured me in...AVOID at all costs.
6 months ago
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