Delivered my armchair with one arm badly padded and the piping all over the place , when I asked what they would do I was offered £30 to save me the “inconvenience” of returning it , I asked for an amount that would reflect the poor quality, nope £30 max , Then I’m told that since I used another courier because Dusk will not deliver to my postcode that any defects including manufacturing are not covered . So trust them ?
9 months ago
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