Some of the poorest customer service I have ever experienced. Once they have taken your money they do not care. Prior to my purchase that could not have been friendlier. The day of delivery I got a call saying their vehicle had broken down and that they will call me back that day or the next to arrange another delivery. I heard nothing. I had to send emails and call them myself, daily, for 3 consecutive days. Finally got to arrange the delivery and the earliest they could do was a whole week later than originally planned. The following week delivery day comes and they call me to tell that due to 'government restrictions' they have closed all of their factories and are no longer distributing until the restrictions are lifted. I work for a manufacturer and we are still open and delivering, so whats the issue? Bottom line is, they work hard to be friendly during your purchase. But once they have your money - THEY DO NOT CARE. Basically, they have taken my £600 but I have no goods to show for it and won't do for several more weeks.