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Jodie
My Sofa is meant to arrived in less the 48 hours, I received a text this morning with my time slot. HOWEVER, I just received a phone call to say my sofa is now out of stock and will be another 5 weeks??? The only good will offered was they will refund the delivery charge once the sofa has been delivered. I have already had my old sofa collected, taken the day off work to be in for the delivery after waiting weeks as it is. It is a disgrace that they have waitined until now to inform me and insulting to only offer such a small gesture of goodwill. Customer service is shocking. I will never use Dwell again.
4 years ago
Read Dwell UK Reviews
Dwell UK has a 1.4 average rating from 34 reviews