The customer service is appalling. Called the help line to find out the full measurements of the chest of drawers ( which normally should be a part of the product's description in the first place), anyway, the customer service team didn't have those measurements so they tried to switch me to one of the shops so somebody can actually go and measure it for me. After 20 min of waiting for someone pick up I gave up and hang up. So I used the live chat instead and after another 20 min I finally received the measurements. However, they were totally different from those DWELL declared on the website. The real shock came when I received a report that I was charged for that call £6..... Really????? I'm definitely reporting it to the Trade Standard Officers as there is zero info that these calls are charged, and there is no mentioning of the changes when you call their number 0345 675 9090.