The WORST experience ever with Dwell. Had to take 5 days off work for one delivery, which is still missing an item, and we ordered 8 months ago! Absolute joke. Nobody is helpful at all and there has just been issue after issue with everything. First they delayed my delivery because of unexpected change in delivery companies to Wincanton, therefore voiding my original delivery date. They then decided to book in another delivery date 2 weeks after and they show up to inform us that the sofa won't fit through the door (not asking us to measure or how big our flat is prior). They then decided to take back the sofa and we reordered a smaller one, this came but didn't come with our original order which was 4 dining chairs and a foot stool (which was the original order already). I called into customer services to find out they had messed up the delivery AGAIN and the chairs and stool were out of stock and expected within 11 weeks!!!!! This was after having waited 8 months for a delivery slow. The expected stock came within 5 weeks and I was told I would be informed of the delivery, which I was not. The delivery came when I wasn't at the flat and we had to arrange another delivery time. The delivery time was arranged for Tuesday and when speaking to the delivery company on Tuesday they had no recollection of our order. I then call back Dwell to ask where our order is and they have put the wrong address. Now being informed that my deliver is scheduled for the next day, again having to take ANOTHER day off work for the chairs and foot stool. The delivery came, and only the chairs have arrived and no foot stool. I'm sick and tired of the back and forth with this company. Numerous phone calls to find our where everything is, I was assured that everything was in order and would be delivered on time. Clearly not, probably the worst company I've ever had to deal with. DO NOT EVER BUY FROM DWELL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!