TERRIBLE COMPANY NEVER USE IT!!! I ordered a couch that was supposed to take 1 month to arrive. It is now the second month since acquisition and the couch still hasn't arrived. Furthermore, I had scheduled for a holstering company to arrive 30 minutes after the time allocated for the delivery of my couch. The couch did not arrive on time (didn't arrive at all) so the Holstering company had to charge me and Dwell will not compensate for the rescheduling of the holstering company. WORST CUSTOMER SERVICE EVER!! Will never buy anything here again and am seriously considering returning the couch.