Wanted to buy an electronic crossword solver to replace the worn-out 12 year-old one my wife uses (constantly) to beat her mobile phone's on-line scrabble app. Found eTwist UK had exactly the same model from Franklins at a reasonable price with a low cost delivery facility to Oz. Ordered & paid for it on-line with no dramas, got email confirmations and delivery advice over the next few days. Product arrived on time in perfect condition, earning me bulk brownie points with my happy wife. Good Job, Guys.