I was thrilled with my purchase! I got it off E-Bay from this company because I could find this item absolutely nowhere else for the price. I live in America, but the item got here very quickly! I was having difficulty tracking it, but they immediately sent me a link to where my package was when I messaged them. I also liked that I had to sign for my package because there are sometimes thefts in my neighborhood. A great experience and my daughter loved it!